In the iPhone app
Go to Profile, tap the gear (Settings), then Delete Account and confirm with Permanently delete account.
On the website
- Sign in and open your profile.
- Go to My Account and click Delete my account.
- Confirm with your username and password (only your username if you joined with Apple or Google).
Deleting is immediate and cannot be undone.
What is deleted, what stays
We delete your profile, email address, XP, badges, garage, favourites, invites, sessions, all your rides, and your draft and private routes.
Your public and link-only routes stay online, shown as made by Deleted User. Want a route gone too? Delete it before you delete your account.
Your reviews and the photos you added to routes also stay, shown as Deleted User, so nothing points back to you. Want one gone? Delete it first, or ask us.
Motarva Pro
Have Motarva Pro? Deleting your account does not stop the subscription. Cancel it in your iPhone’s Settings first.
Cannot sign in?
Email [email protected] from the address of your account. We delete it within 30 days. The full page is Delete your Motarva account.