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Contact us or send feedback

Last updated October 17, 2026

Signed in, use the feedback form for an idea, a bug or a question. Without an account, email [email protected]. We read every message and answer as soon as we can.

In this article
  1. The feedback form
  2. No account, or about your data
  3. A problem with a route

Motarva is an independent project, made by a rider in Belgium. We read everything you send.

The feedback form

  1. Sign in and open Give Feedback (in the footer, or at /feedback/).
  2. Pick a category: Idea, Bug or Question.
  3. Write a short title and, if it helps, a description: what you tried, on which page or route, and on which device.
  4. Click Submit Feedback.

No account, or about your data

Email [email protected]. For questions about deleting an account you cannot sign in to, see Delete your account.

A problem with a route

Routes are made and shared by riders. They are not checked by us. If a route uses a closed road or something else is wrong with it: signed in, open the route’s Share menu and choose Report this route. For anything else, use the feedback form and include the route’s link.

Still stuck?

Tell us what you were trying to do. We read every message and answer as soon as we can.

The feedback form asks you to sign in. Email works without an account.